24/7 Emergency Services
What we need from you on the phone, what happens first, and how we decide urgency.
Guides & Resources
Written for homeowners in Chatham-Kent. These pages explain what is happening inside the building — they do not teach DIY repair work.
Storm & Wind Damage
Ice, wind-driven rain, roof leaks, and what to document for insurance.
Insurance Overview
What insurers usually expect, how to document, and common coverage patterns.
Water Damage Guide
What usually happens after a flood or major water loss, and why drying takes time.
Mold & Humidity Guide
Humidity patterns in Southwestern Ontario and when professional remediation makes sense.
Fire & Smoke Guide
What to expect after a fire/smoke event and why odour spreads beyond the fire room.
Sewage Backup Guide
Safety-focused guide for contaminated water events and professional cleanup steps.
Insurance Claims Guide
Plain-language guide to water/fire/sewer claims and what to ask your adjuster.
Preferred Vendor Programs
What it means, what it doesn’t mean, and how to protect yourself as the homeowner.
Brochures & Downloads
Brochures and resources (if a file is missing, it hasn’t been uploaded yet).