Services | Thames Valley Water Mold Fire Restoration

Restoration Services in Chatham-Kent

Thames Valley Water Mold Fire Restoration provides residential and light commercial restoration services across Chatham-Kent and nearby communities. Our work is shaped by local weather, building styles and Ontario insurance expectations – not generic templates from other regions.

The summaries below explain what each service is about – they are not DIY repair instructions. Our goal is to help you understand what is happening in your home so you can decide when a professional response is appropriate.

Water

Water Damage Restoration

Basement floods, burst pipes and accidental water releases are common in Southwestern Ontario – especially during spring thaws and heavy rain events.

Initial assessment of affected rooms and materials.
Water extraction and removal of standing water where reasonably possible.
Drying plans tailored to basements, finished lower levels and main-floor leaks.
Moisture monitoring to confirm when materials have dried to normal levels.

Read Water Damage Guide

Mold

Mold Inspection & Remediation

High humidity between Lake Erie and Lake St. Clair, plus older basements and cold rooms, creates ideal conditions for mold if moisture is not controlled.

Visual inspection and basic moisture checks in suspect areas.
Containment and air filtration where appropriate to limit spread.
Removal of damaged porous materials when required by conditions.
Cleaning and guidance on ventilation and humidity control.

Read Mold & Humidity Guide

Fire & Smoke

Fire & Smoke Damage Cleanup

Even a small fire can send smoke through an entire home within minutes. Visible soot is only part of the story – odour and fine particles often travel further.

Survey of affected rooms, including ceilings, cabinets and contents.
Soot removal from hard surfaces using appropriate methods.
HEPA filtration and practical odour-control strategies.
Help separating destroyed items from those that may be salvageable.

Read Fire & Smoke Guide

Sewage

Sewage & Drain Backup Cleanup

Older neighbourhoods can experience sewer backup during intense rain events when municipal systems are stressed.

Basic safety check of electrical and structural conditions.
Removal of saturated materials that cannot be decontaminated.
Cleaning and disinfection of salvageable hard surfaces.
Drying and follow-up checks to reduce secondary mold risk.

Open Sewage Backup Guide

Storm

Storm, Wind & Overland Water Events

Lake-effect storms, high winds and rapid thaws can damage roofs, siding and windows, allowing water intrusion.

Short-term protection of openings where safe access is available.
Cleanup and drying after wind-driven rain and ice damage.
Coordination with other trades for permanent repairs.
Clear explanations about what restoration can and cannot address.

Storm Damage Page

Air Quality

Odour & Indoor Air Concerns

Lingering odours after water, mold or fire damage usually point to deeper issues than a simple surface smell.

Basic evaluation of likely odour sources and affected materials.
HEPA air filtration and negative air where appropriate.
Targeted cleaning of suspect surfaces and contents.
Plain-language discussion of practical next steps.

Open Guides

What Our Process Generally Looks Like

Every loss is different, but most restoration projects in Chatham-Kent follow a similar sequence. The goal is to move from urgent safety concerns toward measured, documented decisions.

Safety and source control. Confirm the area is safe, and identify whether the source is still active.
Initial documentation. Record conditions with photos and notes you can share with your insurer.
Stabilization and mitigation. Remove standing water, protect contents, begin drying/cleaning as appropriate.
Ongoing monitoring. Use moisture readings and inspections to track progress.
Planning for repair. Once stable, decide with your insurer and trades what repairs make sense.

At each step, we explain what we are doing and why, in plain language that works for homeowners and small businesses.